Constant Contact Integration

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Constant Contact Integration

I have a Room 58, Harley-Davidson website provider that has an integration for any of my email contacts that submit a form to push into my Constant Contact account.  Every 2-3 days, this connection is lost and I have to reenable this.  I've reached out to my provider who has said it is on CC's side.  Any thoughts?

 

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1 REPLY 1
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CTCT Employee

Re: Constant Contact Integration

Hello @JeremyT713,

 

That's a somewhat unusual problem that you're encountering.  We don't have anything that should be automatically kicking out integrations like that.  In fact I've seen accounts active for multiple years straight with no interruptions like this.  Those integrations are tied to your username and password, so the only times they should stop, is if they are cancelled (of course), or if that username or password are changed or locked for some reason.  If your login credentials have remained constant, you may want to have your developer team reach out to us directly.  If they do not have our contact info you can have them reach out to use here at social_support(at)constantcontact(dot)com and we can forward it on to our webservices team directly.


Aaron_H
Community & Social Media Support

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