Constant Contact Quick Import Error

MaryK89 · ‎09-15-2019

Does anyone know why my outlook keeps trying to send to ctct_error_logs@asf-global.com hundreds of emails with the subject line of ConstantContactQuickImport error?

Zoe_H · ‎09-15-2019

Hello @MaryK89,

Thank you for reaching out to the Community! I do apologize that you are receiving this error message. This is a known issue that we are working on getting resolved. Using the plugin occasionally shows an alert message that says "A program is trying to send an e-mail message on your behalf." Because this is unexpected, click Deny and verify your antivirus software is up-to-date so this message stops appearing. Thank you!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

MaryK89 · ‎09-15-2019

I am not getting alert message that says "A program is trying to send an e-mail message on your behalf." My email is trying to send these out.

TO: ctct_error_logs@osf-global.com

Subject: ConstantContactQuickImport error

The following error occurred on 09/15/2019 11:59:46 AM for add-in version 1.5.0.0:

Error message:
The remote name could not be resolved: 'constantcontact.osf-global.com'

Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at OutlookMailItemTaskPane.Helpers.LatestVersionHelper.GetLatestVersion()

Zoe_H · ‎09-15-2019

Hello @MaryK89,

Thank you for the update! I will be sure to submit this error message so we can continue to do research on why this is occurring. We do apologize again and hopefully it will be resolved soon! Thank you.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.