Constant Contact for Outlook

Occasional Participant

Constant Contact for Outlook

I downloaded the Constant Contact for Outlook Add-in and successfully installed it.  I selected the icon in Outlook to open the new CC pane.  However, when I enter my username and password into the fields and click Log In, nothing happens.  The button was highlighted as if it was properly clicked, but no error message, no response, nothing.  Do I need to uninstall and re-install?  Am I doing something wrong?  I knew this seemed too easy.  


Hello @KimS4 ,


For the sake of further troubleshooting, please respond to the following questions:


Does your password meet the current requirements? If not, does changing the password to meet the requirements resolve the issue?
What version of Outlook is being used?
Do you have any additional plugins in Outlook?

William D
Community & Social Media Support

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