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Constant Contact links to users' private social pages

CAMPRehoboth
Participant

Constant Contact links to users' private social pages

Hello,

We keep getting "there was an error when creating your post" for our Facebook and Instagram pages. It seems that somehow our Constant Contact became linked to our users' private social accounts rather than our business social accounts. Why does this keep happening? 

1 REPLY 1
Zoe_H
Employee

Hello @CAMPRehoboth,

 

Thank you for reaching out to the Community! I do apologize for the error message you are receiving. If Constant Contact if currently connecting to the incorrect accounts, you will want to make sure they are disconnected before attempting to post again. Then you should be able to reconnect to the correct social media accounts. 


Zoe H.
Community & Social Media Support

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