Constant Contact news alert emails going into the promotions tab of Gmail users

Participant

Constant Contact news alert emails going into the promotions tab of Gmail users

This needs to be rectified by Constant Contact. It's the kiss of death for a news site.

1 REPLY 1
Moderator

Hi @buzzflash 

 

Thank you for reaching out to the Community! We understand how important it is for your contacts to receive your email. However emails landing in the Promotions Tab under Gmail is not controlled by Constant Contact. I apologize this actually happens due to Gmail settings. Because of this, as a workaround, we suggest having your contacts move your email into their Primary tab. This can be done by clicking and dragging one of your emails from the Promotions tab. By doing so, will allow all future emails from you to be delivered to the Primary tab.


Frankie.P
Community & Social Media Support

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