The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Constant Contact news alert emails going into the promotions tab of Gmail users

Highlighted
Regular Visitor

Constant Contact news alert emails going into the promotions tab of Gmail users

This needs to be rectified by Constant Contact. It's the kiss of death for a news site.

1 REPLY 1
Highlighted
Moderator

Re: Constant Contact news alert emails going into the promotions tab of Gmail users

Hi @buzzflash 

 

Thank you for reaching out to the Community! We understand how important it is for your contacts to receive your email. However emails landing in the Promotions Tab under Gmail is not controlled by Constant Contact. I apologize this actually happens due to Gmail settings. Because of this, as a workaround, we suggest having your contacts move your email into their Primary tab. This can be done by clicking and dragging one of your emails from the Promotions tab. By doing so, will allow all future emails from you to be delivered to the Primary tab.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured