Constant Contact not Working on our Instagram Account

MartinG2908
Participant
0 Votes

Hello - 

   our posts are working on Facebook but not on Instagram.  How do I fix the Instagram post? Thank youl

1 REPLY 1
Zoe_H
Employee
0 Votes

Hello @MartinG2908,

 

Thank you for reaching out to the Community! It looks like you are receiving an API Permission Denied error message, which means you will need to log into your Instagram account and make sure to change it to a business account instead of Creator. Please reach out to their Community if you have any questions about that. Thanks! 


Zoe H.
Community & Social Media Support

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