Constant Contact seems to have crashed.

debinla
Occasional Participant

When sending a test, no one is receiving them.  I need to schedule an eblast for tomorrow. What gives?

1 REPLY 1
William_A
Moderator

Hello @debinla ,

 

When I test sent your latest emails, they all showed up in my inbox right away. With that in kind, it may be worth going through some deliverability troubleshooting if you're continuing to have issues. Here are some general best practices for deliverability.

 

Deliverability can have a lot of variables, from elements on our side, on your side, on the recipient's side, and in their email system company's side. It's also a generally good idea to set up additional authentication for your emails - whether that's through us if you have a free domain (e.g. Gmail, Yahoo, AOL, etc.) or via self-authentication if you have your own domain (such as through a business or other organization).

 

If you'd like to learn more about safelisting, and what it entails:

 

Safelisting domains in a security system

 

Safelisting email addresses in an email client or security system

 

If you're wanting more in-depth, specialized insight on your current deliverability, it'd be worth speaking with one of our Deliverability agents.


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William A
Community & Social Media Support
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