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Constant Contact sign up form returns a 500 error on submission

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Visitor

Constant Contact sign up form returns a 500 error on submission

Hello. Constant Contact sign up form returns the following on submission "Sorry, we could not complete your sign-up. Please contact us to resolve this.". Looking at the console I see the following: "visitor2.constantcontact.com/api/v1/signup_forms/4bebefad-1dd8-452c-9b90-641051eedc19:1 Failed to load resource: the server responded with a status of 500 (Internal Server Error)"

Any help would be very much appreciated.

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Employee

Re: Constant Contact sign up form returns a 500 error on submission

Hi @user692989 

 

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.

 

I'm sorry you are having trouble with your sign up form. Can you please send an email to social_support(at)constantcontact(dot)com and provide your username, the URL where the sign up form is set up, the email address you are using when this error is happening, a reference to this post and any other information you think we will need to further assist you? 

 

Thank you and have a nice day!


Adrienne B.
Community & Social Media Support

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