Contact Export Failed - Error

MichaelK425
Participant

Contact Export Failed - Error

Hello,

 

I've tried exporting a list of my unsubscribed contacts three times in two different browsers now and gotten the "Contact Export failed" error every time.

 

I'm on a PC, using Firefox and Chrome. 

 

I'd love a workaround or a CSV with the contacts so I can move forward with my work.

 

Thank you very much for any assistance you can provide!

 

Cheers.

2 REPLIES 2
MichaelK425
Participant

Got the issue fixed by contacting Help via chat.

 

Wasn't selecting all contacts before running the report. Once I did that, it worked!

 

Thanks!

Hello @MichaelK425,

 

I'm happy to hear the chat agent was able to resolve the issue for you. I apologize for the delayed response but I'm glad it all got worked out. Please let us know if there is anything else we can do to help.


Nick S.
Social Media & Content Manager

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