The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Contact Me Page

Highlighted
Occasional Contributor

Contact Me Page

I was making a website yesterday. My account type is free. I discovered the page called "Contact Me". I made a test account to make sure the "Contact Me" page is working. I fill it all and check the CAPTCHA box, then clicking the submit button. I got the floating box showing the form that has been submitted. Where does the message go to? I checked the bell icon on my account and my message isn't there, then I checked my gmail ( I have verified my mail before that) and still my message isn't showing. What should I do?

1 REPLY 1
Highlighted
Administrator

Re: Contact Me Page

Hi @user910338. It looks like Frankie was able to submit a ticket for you regarding your support request. You can view her reply here. For future assistance with your website, please reach out to our dedicated support team using these steps:

 

  1. Click "Support" on the left-hand navigation of the Home Screen (when logged into your website)
  2. Locate the Icon that says "Contact Us"
  3. Choose your desired support option

Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured