I recently added a contact to an existing group and for some reason, they aren't receiving my scheduled emails. I also asked them to check their spam folder and they don't seem to find it there either.
Could you kindly help could fix this issue?
Thanks for reaching out on the Community. I apologize your newest contacts aren’t receiving your emails. We would be happy to help look into this with you. If you could please email us at social_support(at)constantcontact(dot)com with a reference to this post, your username, and the contact addresses you are experiencing this with. Once we have these details we can troubleshoot it further for you.