Contacts on Multiple Lists

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Retail

Contacts on Multiple Lists

I would like to eliminate (delete) a large contact list, but would like to keep the cotacts that are also on other lists. How is this accomplished?

1 ACCEPTED SOLUTION

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CTCT Employee

Re: Contacts on Multiple Lists

Hi @FredT1


Thanks for reaching out and that's an important question when managing your email lists! You can definitely delete an email list but keep any contacts who might be on other lists in your account. From the Contacts tab, click on the drop-down menu next to the list you want to delete and select Delete:

 

contacts-contact-management-email-list-menu-delete-step123.png

 

Choose to "Delete the lists and contacts" and then click Delete List:

 

2019-06-21_15-27-26.jpg

 

This option deletes the list and all of the contacts on it from your account. If any of these contacts are on other lists, they'll remain in your account and on those other lists. Please let us know if you need any further assistance!


Nichelle M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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View solution in original post

1 REPLY 1
Highlighted
CTCT Employee

Re: Contacts on Multiple Lists

Hi @FredT1


Thanks for reaching out and that's an important question when managing your email lists! You can definitely delete an email list but keep any contacts who might be on other lists in your account. From the Contacts tab, click on the drop-down menu next to the list you want to delete and select Delete:

 

contacts-contact-management-email-list-menu-delete-step123.png

 

Choose to "Delete the lists and contacts" and then click Delete List:

 

2019-06-21_15-27-26.jpg

 

This option deletes the list and all of the contacts on it from your account. If any of these contacts are on other lists, they'll remain in your account and on those other lists. Please let us know if you need any further assistance!


Nichelle M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

View solution in original post

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