Some of our customers are experiencing difficulty logging in. We are aware of this issue and are working to resolve it as quickly as we can.

Contacts sent newsletter


Contacts sent newsletter

Several people have told me they didn't get the message. I checked that there name was on the list and told them to check spam. Still they didn't get it.


Hello @SarahR251 ,


Were you able to confirm those email addresses were showing as successfully sent to and not bounced? If the emails aren't getting to them at all, it may be worth reaching out to our Deliverability with those email addresses available for further insight.


We can also submit a ticket for a callback if you'd like. Feel free to send us an email at social_support(at)constantcontact(dot)com with your username and the affected email addresses, and we can pass that along to Deliverability with a 48 business hour turnaround.

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.