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Convert a Legacy Autoresponder Series to a New Automated Email Series

LizP89
Participant
‎07-13-2021 09:29 AM
‎07-13-2021 09:29 AM

I followed all of these steps exactly, but when I try to select from the existing email campaign, the email that I copied from my legacy series isn't an option to choose.  

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1 REPLY 1
William_A
Moderator
Moderator
‎07-13-2021 03:57 PM
‎07-13-2021 03:57 PM

Hello @LizP89 ,

 

Legacy emails are incompatible with the current automation system. If you need assistance recreating the emails, I'd suggest calling our general support so they can screenshare and provide live, 1:1 assistance.


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William A
Community & Social Media Support
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