Copy a previous campaign

SpencerD3
Participant

Copy a previous campaign

What did you do to the Copy function in the Campaign tab. I've done it for years, and now I can't make a editable copy of an old Campaign. Really frustrating and a terrible change to your functionality.

8 REPLIES 8
Amber_L
Employee

Hello @SpencerD3,

 

I understand that it can be frustrating saying goodbye to an editor that you've gotten comfortable with. We are retiring our Legacy editor so that our developers can focus on making the 3rd Generation Editor the best it can be! We also have an easy way to recreate your current template in the new editor to simplify the switch for you. If you run into any problems or questions while using the newer editor, please let us know! 


Amber_L
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
AnnW651
Retail

I agree with Spencer.

This functions saved me hours of work.  The new function you suggest is just a version of "starting from scratch"

AmberF3
Occasional Participant

I've been copying the previous month's email campaign and making changes to the template for the new month's campaign. This month that option isn't available. What can i do? I'm in urgent mode. Since i wasn't aware that this feature has been discontinued until just now - I won't be able to meet this month's e-newsletter deadline. A first for me in my career. I'm so FRUSTRATED!!!

Hello @AmberF3 and @AnnW651,

 

We apologize for any inconvenience caused from this Copy feature not being available on your campaign. The ability to copy Legacy Newsletter templates has been disabled since we are moving forward with our updated editor and are dedicating resources to making this editor the best it can be. Because of this we would recommend recreating your template in our updated editor. This updated editor does have the ability to be copied. 

 

Additionally, we have an article that specifically goes over some of the differences and similarities between the legacy editor and our current one. Feel free to peruse our Knowledge Base for other helpful guides, tutorial videos, tips, and basic troubleshooting assistance regarding the editor.

 

If you'd like some live, one-on-one guidance and screensharing, our friendly phone support staff would be happy to assist you while you make the transition. They can also collect info on what template(s) you'd like to have transposed into the current editor, or get an order written up if you'd like a wholly different, branded template created.


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
AmberF3
Occasional Participant

Thank you for your reply Zoe. It seems to me that it would have been simple for C.C. to keep this feature while updating the editor. It screwed me over - but luckily I have a fantastic and wonderful graphics designer who assisted me on her day off to recreate the template. She was the true hero of my day.

Hello @AmberF3,

 

I am glad you were able to get the email recreated! Have a wonderful rest of your day. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
LindaW835
Participant

This is terrible that I can't copy my previous email, you are causing me so much more work. I don't understand how to get around this without recreating a whole new email. I will have to rethink using constant contact if this is how its going to be.

Hello @LindaW835,

 

We apologize for any inconvenience caused from this Copy feature not being available on your campaign. We do recommend recreating your template in our updated editor. This updated editor does have the ability to be copied. 

 

Additionally, we have an article that specifically goes over some of the differences and similarities between the legacy editor and our current one. Feel free to peruse our Knowledge Base for other helpful guides, tutorial videos, tips, and basic troubleshooting assistance regarding the editor.

 

If you'd like some live, one-on-one guidance and screensharing, our friendly phone support staff would be happy to assist you while you make the transition. They can also collect information on what template you'd like to have recreated for you into the current editor, so that you do not have to do it all by yourself. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.