Occasional Visitor


I am considering reactivation but  per month is a big increase


Re: Cost

Hi @PaulaR35


Thanks for reaching out to the Community! I am sorry to hear your pricing has increased. I understand that every dollar counts. For your account's security we cannot go into your billing details here in the Community. There's a helpful FAQ that explains reasons why this may happen. I also wanted to make you aware that pricing is based on the type of plan you are under and the amount of active contacts in your account. There are discounts available if you were are a non-profit or prepay your account.


If you’d like to look into your pricing further, I suggest speaking to one of our Billing Support agents directly. Here's a link to the best hours and numbers to reach the Billing team.


I hope this helps!

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Register for our "Making Sense of Online Marketing for Education" Webinar

Join us on Thursday, August 27th at 2pm ET for a free one-hour webinar where we will be covering how to incorporate online marketing into your educational marketing strategy.

Read More