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Coupon Creation Question


Coupon Creation Question


I'm trying to create a coupon that will appear in our "thanks for joining our newsletter" welcome email. When I tested the coupon, it's making me enter my email address in order to claim the coupon. Is there a way to turn that off? We already have their email address which is why we're sending them a coupon to thank them for joining the list.


Also, is there a way to remove the email address from the company contact information on the coupon?


Thanks for your help!


Hello @JennyW689,


Thank you for reaching out to the Community! I do apologize, but both of those options do have to stay on the coupon. The coupon needs an email address to be added so a confirmation can be sent to that person. Your email address also has to stay for legal reasons. I do apologize for any inconvenience this may cause. 

Zoe H.
Community & Social Media Support

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