Creating Tags

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New Member

Creating Tags

I am trying to set up my applicable tags for my contacts.  The help information explains to go to CONTACTS the click on the "+" next to TAGS.  There is no TAG indication on the Contact screen - nor is it available on any screen - except inside of a specific contact.  All the help information seems to be out of date.  Please help.

1 REPLY 1
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CTCT Employee

Re: Creating Tags

Hello @StevenP165,

 

Thank you for reaching out to the Community! I do apologize but tags are not an option with the new contact database you are currently using. A much better way to organize your contacts is with our segment tool. Please take a look at that! You can send to segments instead of lists which makes this tool much easier. 


Zoe H.
Community & Social Media Support

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