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Creating an event for 2022

KimM048
Regular Participant

Creating an event for 2022

I'm trying to create an event for a year out - January 2022, as I have always done, but when I start to create the event and then chose the dates for the event, I am only provided with 2021 dates. Has something changed?No date change.jpg

 

Top Answer
William_D
Moderator

Hey everyone,

 

The engineers are still hard at work on developing the new event system. However with 2022 approaching, to fulfill the needs of those customers wanting to start registrations for 2022 events, and to ensure the event system is given adequate development, testing, and deployment time - they've updated the current (eventually retiring) event system's registration cutoff.

 

The new cutoff is for June 30, 2022 - meaning events can have a start/finish date up till June 30, 2022. If there are any delays, or the devs rollout the new system over a more gradual period of time, we'll make sure to update this thread. 

 

Thank you very much for your patience while our devs continue their work. If you have any feedback regarding the current event system or what you'd like to see in the new system, we encourage you to post it to the feedback boards for voting and direct Voice of Customer (VoC) submission.


26 REPLIES 26
Zoe_H
Employee

Hello @KimM048,

 

Thank you for reaching out to the Community! Are you able to change the "End date" to 2022 first? 


Zoe H.
Community & Social Media Support

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KimM048
Regular Participant

No I can't change the end date either. Please see image below:

End date Jan.jpg

 

Matter of fact, I'm trying to create an event for January and January isn't even in the drop 'up' menu. Please see image below.

no jan.jpg

KimM048
Regular Participant

I meant to include that I even tried to just forward through the dates using the forward/backward arrows, and it stops at December 2021. You can see in the image below it just stops at Dec. 2021 with no forward black button to the right, but I do have one on the left to back track to previous months.

 

End Dec.jpg

 

Hello @KimM048,

 

Thank you for that information! It does look like we don't have the option to change the date past 2021 at the moment and I do apologize for the inconvenience. I will submit your feedback on this. 


Zoe H.
Community & Social Media Support

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KimM048
Regular Participant

So is this issue being worked on? I tried again this morning (2-25-21) and I'm still stuck!

KimM048
Regular Participant

I'm still waiting for a resolution on this glitch in the software. Any update?

Hello @KimM048 ,

 

After doing some further digging, it looks like this was done purposely since the engineers are developing a new Events tool. The limitation was added to make sure the transition between the two systems won't cause too many issues - especially for events scheduled several months down the line.

 

Your account is already set up to receive any engineer notifications, if and when they have any updates regarding this situation and the release of the new Events tool.


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William D
Community & Social Media Support
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KimM048
Regular Participant

Thanks for clarifying William. Do you have a possible timeline as to when the new tools will be ready? I have almost everything ready to go to create our event for January 2022, except for the ability to use the correct date. Still can't choose a 2022 date, which is most likely due to the new tool roll out, but I was wondering if there might be a timeline for that. Thanks.

At this time we don't have a hard ETA from the devs. If it ends up being delayed, we'll make sure to respond here, and they'll likely extend the old events tool to continue into 2022 to some extent.


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William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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NAAAS_Affiliates
Occasional Participant

I am creating an event for 2022 but the calendar does not extend into next year. Is there a way to et around this?

Hello @NAAAS_Affiliates ,

 

This was done purposely since the engineers are developing a new Events tool. The limitation was added to make sure the transition between the two systems won't cause too many issues - especially for events scheduled several months down the line.

 

Your account is already set up to receive any engineer notifications, if and when they have any updates regarding this situation and the release of the new Events tool.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

When will the updates occur? We're having events in 2020 that require fees and we want to give our participants ample time to submit fees and/or at least know that the event is occurring.

Hello @NAAAS_Affiliates, While there isn't an exact date for the updates you will receive engineer notifications if and when they have any updates regarding this situation and the release of the new Events tool. I would suggest sending a "save the date" email for a heads up to your registrants about the 2022 event. Thank you! 


Amy Y.
Community & Social Media Support

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strategy for your business and get the most out of your Constant Contact experience.
KimM048
Regular Participant

I was updating our site trying once again to chose a 2022 date and still can't on the pages mentioned/shown above in my previous post. But today, I was able to chose a 2022 date when I was creating an "event". Please see the screen shot below. Any timeline on when I will be able to choose 2022 dates on "Pages"? I have three events created but cannot create links for them on our website because I can't choose 2022.

 

Events dates.jpg

Hi !

 

We still do not have an estimated release date for our new Event tool. We are currently limiting an event's dates to no later than December 31st, 2021 to help ensure an easy transition to our latest and greatest Events tool. This will not change unless, worst case scenario, the release gets pushed out to next year. Our developers are hard at work, and I am hoping this new tool will be released soon. We will keep you updated! 

 

The screenshot you provided seems to be of your WordPress account, and I am unsure what you mean by Any timeline on when I will be able to choose 2022 dates on "Pages"? Can you please provide more information? 

 

 


Kara.D
Community & Social Media Support

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KimM048
Regular Participant

I am sorry. I realized in retrospect that the screen shot I posted here is from our Word Press account. I returned today to take it down but I see you already responded. Sometimes the pages I update look so similar on our Constant Contact account and Wordpress account and since the link from one gets inserted on the other, it gets confusing at times.  I'll just keep checking back to see when the 2022 update occurs. Thank you!

NinaT543
Occasional Participant

Pleeeeeeeze get this issue fixed.  Our organization needs to launch our programs for next year and we need the registration fees for our budgeting.   Please either fix this or allow us to book through next year.  This is impacting our finances!

KimM048
Regular Participant

We are in the same boat. We have people reach out to register for events far in the future, as many are organizations and need to make plans. I haven't been able to create dates for January - April for 2022. This is getting frustrating!

user033785
Occasional Participant

Yeah, this issue must be resolved as soon as possible, we are waiting for it.

RandallR7
Regular Participant

Is anyone else encountering this issue?  I'm trying to set up my annual conference registration as an Event within Constant Contact, and the calendar only goes to the end of 2021.