Credit for this inconvenience?

[LynnP365]

Projects on the line. What's the deal with the outage?

[Ian_W]

@LynnP365 

We do apologize for any inconvenience this may have caused you but per section 10 of our Terms and Conditions, we do not offer credits for downtime. For any further information on the matter, please don't hesitate to reach back out to our billing team at 1-855-229-5506 for any further information on the matter.

Best,

Ian W