We are looking to send an email to our customer with a personalized link. I would like to use a custom field to upload each customer's personalized link. I just wanted to know if there is a character length to the custom field?
I read in another post that it was 50 characters but after account migration you could get 255? what is the current character length of a customer field?
That's a great question! When it comes to a custom field, for the field name there is a length limit of 50 characters. However there is a 255 character limit for the contact detail that is going into that custom field, so in this case the personalized link. I apologize for any confusion there may be for a custom field character length.
My custom fields are cutting off at 50 characters – not the field names, the place where people are supposed to type their information. How do I switch that to the 255 character length?
Thank you for reaching out to us! I apologize for the delay in getting back to you. I would recommend making a brand new Text Field and then trying to enter the information in one of your contact profiles.
I want to make sure that I don't delete any of the data in that field if I do this. We have several people that have already filled out the form. Can you clarify whether or not this will be an issue before I do this?
That is a good question! All of your data will not be deleted by just creating a new text field.