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Custom Report - events, registrants

KennethR2
Consulting & Training

Custom Report - events, registrants

Hi, In the reporting for events, when I'm trying to pull a list of Registered attendees I only get First Name, Last Name and Email address fields with options fo Registration Info and Custom questions... I really want to add COMPANY field to this report. Should be easy but I can't find a way... HELP! Ken

3 REPLIES 3
Frankie_P
Moderator

Hi @KennethR2 

 

I apologize you're unable to pull this reporting as easily as you should! It sounds like you’ve been exporting a Quick Status report of your campaign’s registrant. This type of report will only show their name, email, registration date, and payment status. I would suggest exporting a custom report with the specific details you want to export or even a full report. A custom report will allow you to add these registrants' company field in your report.

 

campaigns-tab-type-events-active-more-edit-step1 (5).png

 

reporting_export_download_234 (3).png


Frankie.P
Community & Social Media Support

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KennethR2
Consulting & Training

Have been there, after selecting Custom Report there is NO drop down to select any other fields.  A Full Report doesn't add the Company Name from the database...  so stuck.  To get what I need I'd have to export all contacts to an Excel, export the report and then do a vlookup function to append the Company name...  a lot of work!  Surely there should be a way of adding fields to the report from within Constant Contact....  Ken

Here is what i get:

Screen Shot 2020-01-27 at 5.30.50 PM.png

 

Hey there @KennethR2,

 

This is how the event's report system works - the full and custom report functionality is based on the event itself. It doesn't pull any information from Contacts. In order to get Company Name and other info, you'd need to include those requests in the registration form for the event.


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William D
Community & Social Media Support
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