You are correct, at this time email is not a line of support we offer. I apologize for any inconvenience this may cause. I also would like to point our Phone Support is only available on Thursdays from 8am-10pm ET. Though you created this post after our Support team has closed, we’re always happy to assist here in the Community. Is there anything we can help with in your Constant Contact account? Our Support is also currently available by chat, Facebook, and Twitter.