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Customer "Support"

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Health Practitioners & Centers

Customer "Support"

I'm on hold AGAIN, this is the THIRD CALL in the past TWO HOURS, all THREE times, I'm forced to listen to your nauseating music repeating itself time after time after time after time after time after time...can't you afford an actual PLAYLIST? What a concept.

On top of this, the reason I'm on my THIRD CALL (did I mention that?) is that all THREE TIMES your reps failed to fix the problem with my event landing page...three times!  Is there another service out there besides Constant Contact?  I've been with you guys for 11 years and now you're giving me completely different advice that DOES NOT WORK.

1 REPLY 1
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Employee

Re: Customer "Support"

Hi @EnergyPlus 

 

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today!

 

I'm very sorry that you haven't had great experience today. I'm happy to take a look at your Landing Page issue and see if we have an alternate solution that you haven't already been offered. I will also submit the feedback you provided and am apologize for your frustration. You may also send an email to social_support(at)constantcontact(dot)com with the issue, your username, and a reference to this post.

 

Thank you for choosing Constant Contact. Have a great day!


Adrienne B.
Community & Social Media Support

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