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Customize an email to one particular group when we send an email to all contacts or groups

MarilagM3
Regular Participant

Customize an email to one particular group when we send an email to all contacts or groups

Dear Support Team, 

 

When I create a campaign that is set to be sent to all groups, is it possible to create a personalize campaign for one of the group not all, the rest of the group should received the non personalized one. Would that be possible?

 

Thanks!

1 REPLY 1
Zoe_H
Employee

Hello @MarilagM3,

 

Thank you for reaching out to the Community! This can only be achieved if you send your email to the personalized group first, and then send a copy to the group where you don't want personalization included. Thanks! 


Zoe H.
Community & Social Media Support

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