Customize an email to one particular group when we send an email to all contacts or groups

MarilagM3
Regular Participant

Dear Support Team, 

 

When I create a campaign that is set to be sent to all groups, is it possible to create a personalize campaign for one of the group not all, the rest of the group should received the non personalized one. Would that be possible?

 

Thanks!

1 REPLY 1
Zoe_H
Employee

Hello @MarilagM3,

 

Thank you for reaching out to the Community! This can only be achieved if you send your email to the personalized group first, and then send a copy to the group where you don't want personalization included. Thanks! 


Zoe H.
Community & Social Media Support

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