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DKIM authentication

BillD384
Participant

DKIM authentication

We are experiencing a significant bounce rate and I suspect it's a DKIM issue. I see how to create the primary and secondary keys within Constant Contact BUT I don't know exactly what I have to do to our website (hosted on Homestead). Words of wisdom?

1 REPLY 1
William_D
Moderator

Hello @BillD384 ,

 

I'd recommend reaching out to our Deliverability team directly, as they'd have more insight regarding what's happening to your authentication, as well as how it may be affecting the current bounce rate of your emails.

 

If you're unable to call in, we can get a ticket submitted for a callback with a 48 business hour response window. Please let us know if you'd prefer that method.


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William D
Community & Social Media Support
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