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Default Response Email

Health Practitioners & Centers

Default Response Email

This is probably a very simple answer I just cannot seem to find it. When creating a campaign, it gives the option of two email addresses (one is my personal that I use for the account, the other is the business email that I want to be used exclusively for patients). It always defaults to the personal account and it has already been accidentally used to send out an e-mail. Is there a way to remove it from this list or make the business email the default?


Hi @RyanL508 


Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. 


That's a great question. You can remove the verified email address from the account from the My Settings section. If the email is the contact or billing email address on the account, you will need to change them in the My Account section first. There are instructions at the link provided for both. Please feel free to reach out should you need anything else. 


Thank you for choosing Constant Contact. Have a great day! 

Adrienne B.
Community & Social Media Support

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