Delay of scheduled email

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Delay of scheduled email

I scheduled an email for 8:15 AM EDT. It did not go out until after 9 AM EDT. 8-9 is my peak activity hour, so the delay matters to me. Please advise. thank you.

 

1 ACCEPTED SOLUTION
Employee

Hello @JenniferS1734,

 

Thank you for reaching out to the Community! We may have had a delay in sending newsletters due to our scheduled maintenance that was advertised as a banner in your account. We haven't heard any other reports of a delay happening so you may need to contact your Internet Service Provider about this. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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2 REPLIES 2
Employee

Hello @JenniferS1734,

 

Thank you for reaching out to the Community! We may have had a delay in sending newsletters due to our scheduled maintenance that was advertised as a banner in your account. We haven't heard any other reports of a delay happening so you may need to contact your Internet Service Provider about this. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

I would be happy to click Accept as Solution if I could see that button