Deleting bounced contacts but NOT unsubscribing them

SOLVED
Go to solution
NancyH462
Rookie
0 Votes

What happens when I delete bounced contacts but do NOT unsubscribe them? Will they continue to be sent email if they are still on a list?

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @NancyH462 ,

 

If you're truly deleting the bounce from your contacts, they won't be on lists or your account. Not unsubscribing them means that if you end up importing the contact again, they'll be re-added as an active contact and will likely continue to bounce.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator

Hello @NancyH462 ,

 

If you're truly deleting the bounce from your contacts, they won't be on lists or your account. Not unsubscribing them means that if you end up importing the contact again, they'll be re-added as an active contact and will likely continue to bounce.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Mar 28
Making it to the Inbox in 2024: What’s changed and what hasn’t
2PM - 3PM EST