Deleting bounced contacts but NOT unsubscribing them

SOLVED
Go to solution
NancyH462
Participant

What happens when I delete bounced contacts but do NOT unsubscribe them? Will they continue to be sent email if they are still on a list?

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @NancyH462 ,

 

If you're truly deleting the bounce from your contacts, they won't be on lists or your account. Not unsubscribing them means that if you end up importing the contact again, they'll be re-added as an active contact and will likely continue to bounce.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator

Hello @NancyH462 ,

 

If you're truly deleting the bounce from your contacts, they won't be on lists or your account. Not unsubscribing them means that if you end up importing the contact again, they'll be re-added as an active contact and will likely continue to bounce.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article