Design Your Ad section not saving


Design Your Ad section not saving

Trying to create a Fb and IG ad though the Social Tab. I've added all the necessary elements (less than 125 character description, proper size image, url link and headline), but the ad design is not saving. "Select Social Pages", "Select Audience" and "Budget" are all complete and checked green, however "Design Your Ad" does not save and is still greyed out. I've made several attempts with no success. What could I be missing?

Hello @MaryC1092 ,


It appears you've since gotten the ad posted. Were you able to discover what was preventing the saving?

William D
Community & Social Media Support

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