Detailed invoice email doesnt include most recent

[BillF350]

Charge made yesterday not showing up

[William_A]

Hello @BillF350 ,

Are you still unable to view your latest invoice? When I check your account, I'm able to view it in your My Account > Billing > Statements page.

[BillF350]

That page only lists summary charge data and does not contain an actual invoice or billing statement that can be printed. The email option does not include the data shown on the summary page. 

[William_A]

Thank you for the info. This seems to be a more recent issue that our engineers are still investigating and collecting information on. I've marked your account as affected, and submitted it to them for further review. If and when they have an update on the issue, they'll notify you directly.

In the meantime, the Print option is showing me a full invoice for your latest payment. Are you able to generate your invoice from that, and download, print, or screencap it? If not, then I'd advise speaking directly with our Billing team so they can assist in generating and sending a custom invoice until the issue is resolved.