Details Section Bounces Issue


Details Section Bounces Issue

Hello Constant Contact, Unfortunately, we are not able to access detail information about emails that bounced in our last campaign. When we go to the 'Reporting' tab and the latest email campaign and click on the clickable bounce number we get a malfunction message. How do we see detailed information about bounces in our last campaign? Best, Robby Wilson

Hello @RobbyW14 ,


Are you referring to the Subject AB email you sent? To view bounces, you need to navigate to the specific subject lines' reporting pages by clicking one of the available numbers, then switching the view to Bounces.


For more info on Subject AB email reporting

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.