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BrendaN873
Rookie
‎05-29-2022 10:02 AM
0 Votes
‎05-29-2022 10:02 AM

A campaign I created and sent awhile back, resent today and I haven't been in my account for awhile. I didn't schedule it or do anything, why did this happen?

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William_A
Administrator
Administrator
‎05-31-2022 01:26 PM
0 Votes
‎05-31-2022 01:26 PM

Hello @BrendaN873 ,

 

Based on our records, your most recently sent email was explicitly sent out on the date / time specified. You also made a social share post out of it, meaning that additional manual work needed to be explicitly done to complete all of that. If you have additional questions regarding your account activity, I'd advise calling our general support for additional, secure assistance. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
Administrator
‎05-31-2022 01:26 PM
0 Votes
‎05-31-2022 01:26 PM

Hello @BrendaN873 ,

 

Based on our records, your most recently sent email was explicitly sent out on the date / time specified. You also made a social share post out of it, meaning that additional manual work needed to be explicitly done to complete all of that. If you have additional questions regarding your account activity, I'd advise calling our general support for additional, secure assistance. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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