Disappearing Contacts, impossible to add new contacts

user068728
Participant
I've put around 20 -25 contacts into Contacts tonight that disappeared and it seems impossible to add new contacts as name and email address. It's a joke!
1 REPLY 1
William_A
Moderator

Hello @user068728 ,

 

What method of importing the contacts were you using? Based on your contacts' import/export activity, I'm only seeing the one addition of your current number of contacts done earlier today.

 

Is the issue still occurring for you? If so, when importing the contacts do you see any specific error messages you can screencap or provide the exact wording of? Are you able to get to the final page of the import process, where you select a list to add the importing contacts to, and able to click the big blue Upload button in the top-right corner?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article