Disappearing text while typing

St-Martins
Occasional Participant

Disappearing text while typing

When typing in a text box, frequently the text just deletes itself while I am typing.  I have to "Undo" to get it back as though I intentionally did a "Cut".  It's frustrating because of how often it happens.  Any suggestions?

 

Thank you.

8 REPLIES 8
William_D
Moderator

Hello @St-Martins ,

 

Have you checked to see if your keyboard's Insert key is active? If you're still having issues with text seemingly typing over everything after it, try tapping that key on your keyboard, to see if that alleviates the issue.


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William D
Community & Social Media Support
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St-Martins
Occasional Participant

I will check that out.

These disappearing text problems continue - have your engineers ever figured it out? It's getting truly annoying.

Can you elaborate at all on the disappearing text issue you're running into? Is the issue that text after the blinking insertion point is disappearing as you're typing (indicating your keyboard's INSERT key is active)? Or are chunks of text disappearing when you attempt to use a browser spell check? Or is a wholly different type of disappearing text issue occurring for you?


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William D
Community & Social Media Support
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Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
IndiaC02
Health Practitioners & Centers

Constantly happens to me too when I am typing into the text box. I will be typing sentences and when I hit the space bar to type the next word in the sentence, the entire sentence will disappear or the last word I typed disappears. How can this be resolved? It's taking me forever to complete my digital newsletter.

Hello @IndiaC02 ,

 

Is this issue occurring on multiple browsers, or just one in particular? Does it occur in Incognito/Private browsing, or when you turn off your browser extensions? Does it occur on other devices or networks?


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William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
AntiochC6
Participant

I'm also having issues with this. Like the previous posters mentioned, entire chunks of text will disappear when I press the spacebar. It's random, there's nothing selected or on. I turned my spellchecker program (Grammarly) off, but it still continues. I'm losing entire sentences and having to go back and redo them. It's extremely annoying! 

Hello @AntiochC6 ,

 

Is this issue occurring on multiple browsers, or just one in particular? Does it occur in Incognito/Private browsing, or when you turn off your browser extensions? Does it occur on other devices or networks?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.