Does CContact edit my list automatically once recipient opts out of email marketing?

SOLVED
Occasional Visitor

Does CContact edit my list automatically once recipient opts out of email marketing?

Does  CContact edit my list automatically once recipient opts out of email marketing?  I don't want to send to people who do not want our basic info marketing

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
CTCT Employee

Re: Does CContact edit my list automatically once recipient opts out of email marketing?

Hi @Chris_Scalero!

 

Thanks for reaching out with your questions on opt outs! Constant Contact, whenever a person clicks the SafeUnsubscribe link, will put opt out email addresses into the Unsubscribed state. You will not be able to send to those contacts. Here is an FAQ on opt out emails! Bounced emails, however, we do not automatically get rid of. You might want to consider cleaning out your bounced emails. If you go to the Reporting page, and click on the bounce number for your campaign, you can easily remove those contacts that have been bouncing for a long time. Here is an FAQ on that topic that may help, too! Thanks again for reaching out, and don't hesitate to ask if you have more questions!

 

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

View solution in original post

1 REPLY 1
Highlighted
CTCT Employee

Re: Does CContact edit my list automatically once recipient opts out of email marketing?

Hi @Chris_Scalero!

 

Thanks for reaching out with your questions on opt outs! Constant Contact, whenever a person clicks the SafeUnsubscribe link, will put opt out email addresses into the Unsubscribed state. You will not be able to send to those contacts. Here is an FAQ on opt out emails! Bounced emails, however, we do not automatically get rid of. You might want to consider cleaning out your bounced emails. If you go to the Reporting page, and click on the bounce number for your campaign, you can easily remove those contacts that have been bouncing for a long time. Here is an FAQ on that topic that may help, too! Thanks again for reaching out, and don't hesitate to ask if you have more questions!

 

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

View solution in original post

Constant Contact Would Like To Hear From You!

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More
Featured