Donor Perfect Import Error

RonB296 · ‎08-28-2020

Upon attempting to import a list from donor perfect into constant contact, every contact was reported as an error because constant contact automatically put quotation marks around every field. Any idea how to prevent this/why this is happening?

William_D · ‎08-28-2020

Hello @RonB296 ,

When you download the list from Donor Perfect, does the CSV file have the quotations already around the First / Last Names? Or are you using a 3rd party integration to bring over your Donor Perfect contacts?

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RonB296 · ‎08-31-2020

The CSV that I used to import it into Donor Perfect does not contain quotation marks, but does involve an equation that has quotation marks in it? However the quotes to dont surround either first name, last name or email. Additionally, the list is being directly imported to constant contact through the donor perfect integration and there are no quotations in Donor Perfect.

William_D · ‎08-31-2020

Hello @RonB296 ,

Have you had a chance to reach out to Donor Perfect's support regarding their integration?

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William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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RonB296 · ‎08-31-2020

i have a meeting with them Friday

Amber_L · ‎09-01-2020

I hope they are able to resolve that for you @RonB296 . Their integration is one way so they actually push that data into Constant Contact and we don't have control over how it's added to our system. I'm sure it will be an easy fix for them but please let us know if you have any additional questions in the meantime!

Amber_L
Community & Social Media Support

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