We are so sorry to hear that your business/organization is being impacted by COVID-19 and want you to know that we are here for you in these uncertain times. We recently launched a Small Business Support Kit — available here — that includes guidance, connection to our support teams, free access to additional marketing tools, and more.
We also offer the option of suspending your account for a small monthly fee if you don't plan on using your account for the next few months. Suspending your account would allow for you to work on your campaigns and manage your contacts though you would not have the option to send emails. You can also unsuspend your account from the “My Account” section at any time. If you’d like to do that simply let us know and we can suspend the account for you.