Double Billing

user120461
Participant

Double Billing

Hi Please check my account for double billing. we have changed the card used for payments today and paid for twelve moths and on the receipts it reads: 10/29/2019 Constant Contact : Billing Activity Payments 1/1 Print Billing Activity - Today's Date: 10/29/2019 User Name:  Payments from 09/01/2019 to 10/29/2019 Date Description Charge Amount Credit Amount 10/29/2019 Payment - Credit Card (MasterCard)  10/29/2019 Payment - Credit Card (Visa)  09/28/2019 Payment - Credit Card  Billing questions? Contact Support Constant Contact - 1601 Trapelo Road - Waltham, MA 02451 US

1 REPLY 1
Frankie_P
Moderator

Hi @user120461 

 

I apologize for any confusion there may be with the billing on your account. However for your account security we are unable to go into these charges here in the Community. Instead we ask that you please call into our Billing Support for further assistance. One of these agents can help look into these charges further for you.


Frankie.P
Community & Social Media Support

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