The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Downloading a PDF of the email campaign_ my Anti virus found malware in your system.

Highlighted
Occasional Visitor

Downloading a PDF of the email campaign_ my Anti virus found malware in your system.

Downloading a PDF of the email campaign_ my Anti virus found malware in your system.  Annotation 2020-08-14 162739.jpg

 

I sent info to Avast saying I thought this was a false positive, but I can not be sure. So please check it out and contact Avast if it is a false positive.  Thank you.

1 REPLY 1
Highlighted
Moderator

Re: Downloading a PDF of the email campaign_ my Anti virus found malware in your system.

Hello @JackK060 ,

 

It looks like you already called in, and spoke with an agent about this to get your pdf downloaded. While we're not sure why Avant falsely flagged the pdf, the message you received would indicate that it has something to do with one of the links in the pdf (aka a link inserted into one of the emails). If you run into this issue again, try checking to see what links are similar between this email and that one, to see if one of those websites is considered unsafe by Avant.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured