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E-mails are not being received

user743398
Participant
‎08-31-2022 11:49 AM
‎08-31-2022 11:49 AM

None of my campaigns are being delivered to my contacts. They are all being bounced.

I've tried to change the template and the contacts, but nothing worked (see picture below).

user743398_0-1661960916074.png

Can anybody help me with this subject?

Thanks!

 

 

0 Votes
1 REPLY 1
William_A
Moderator
Moderator
‎08-31-2022 12:04 PM
‎08-31-2022 12:04 PM

Hello @user743398 ,

 

I'd recommend looking at your bounce reason, to determine how to proceed forward. For example, if the emails are bouncing as blocked, you may need to look into setting up self-authentication for your account (if you have your own domain). For more advanced assistance, you're always welcome to contact the Delivery team during their business hours.


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William A
Community & Social Media Support
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