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Southamptonarts
Participant
‎11-15-2021 01:15 PM
‎11-15-2021 01:15 PM
Campaign is correct in November Newsletter is in body of email, but when you click on it, last month's (Oct Newsletter) shows. Please correct error!
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William_A
Moderator
Moderator
‎11-16-2021 11:56 AM
‎11-16-2021 11:56 AM

Hello @Southamptonarts ,

 

It took a look in your account, and whatever is named "November newsletter" in your Library was uploaded back in early October, indicating that no new file was uploaded this month for your newsletter. The easiest way to go about doing this is to Create the email by importing a PDF. You can also copy an older email or the master template, and replace all the images and document links as well. Make sure to preview / test send the email to confirm your document upload and linking is setup the way you want, prior to sending out.

 

If you continue to have issues, you may want to call our general support so they can provide live, 1:1 guidance and troubleshooting.


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William A
Community & Social Media Support
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