Easier to get the Pope on the phone than cancel

Occasional Visitor

Easier to get the Pope on the phone than cancel

Hi There,


    Please cancel my account.  If I had any idea it would be this difficult I would never have signed up.



Date of cancellation notice 14/4/18

CTCT Employee

Re: Easier to get the Pope on the phone than cancel

Hello @First-NameL896724,


Thank you for reaching out to the community!


I am sorry to hear that you would like to cancel your account. In order to cancel your account, you'll need to contact our Billing Support directly. The billing department is available Monday-Friday 8am-8pm EST. You can find Billing department contact information here. A verbal cancellation is required for the process to be completed. Please let us know if there is anything else we can do for you.



Thank you.

-Curtis P
Community & Social Media Support

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