Hello @JohnD46. I'm sorry that you were not able to reach us yesterday morning. Our Support team is available Monday through Thursday from 7am-11pm ET and Friday from 7am-9pm ET. I see that you did get in contact with Support but I would like to ask if there was anything else what we could assist you with. You can reply here or email us at social_support(at)constantcontact(dot)com. Also, make sure to check out our FAQs as well.