Edit Email Disclosure

somerbus
Participant

Hi, I am trying to update the disclosure at the bottom of my emails. I need to update that we are with a new company (but our physical address is staying the same.) When I click on the box to edit this, it only will allow me to edit the address, and that is not what I am trying to do. This is kind of hard to explain, but it is the really small text at the end of the email, and before the address, where it says a type of disclosure. It currently reads,  I need it to say,  Any help is appreciated before I have to call the support number. I tried talking with someone on the support chat but they did not help me at all and kept dismissing me and ending the conversation.

1 REPLY 1
William_A
Administrator

Hello @somerbus ,

 

I've submitted a request to our Tier 2 team to update the wording of your custom footer with your requested content. They should be reaching out within the next 3-5 business days for a confirmation before applying the changes to your account.

 

If you need further assistance, or need to make updates to your pending changes, please call our general support so they can reference and update the opp I submitted.


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William A
Community & Social Media Support
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