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Edit Event Registrants

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Occasional Visitor

Edit Event Registrants

Hello! If someone registers for an event, and then changes their guest count, currently, the only way to change it is to delete their initial reservation, and do a new reservation for the updated headcount. Is there a way to simply edit the number of guests attending without having to delete the entire registration? Thank you!

3 REPLIES 3
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Administrator

Re: Edit Event Registrants

Hello @RachelR210. Thanks for reaching out to us. At this time, you do need to cancel an event registration in order to make any changes to it, including editing the number of guests. From there, they will have to re-register with the updated number of guests. I apologize for this inconvenience and I will track this feedback in your account.


Caitlin M.
Community Manager
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Occasional Visitor

Re: Edit Event Registrants

Thanks for the message @Caitlin_m If there is a way to make it to where the account holder is able to go in and edit the registrants, it would be very helpful!

 

Thanks,

Rachel

 

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Administrator

Re: Edit Event Registrants

Hi @RachelR210. That's great additional feedback as well. I'll be sure to submit that over to the appropriate team!


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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