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Edit a Registrants Payment Status

MarcL038
Member
‎10-10-2021 03:26 PM
‎10-10-2021 03:26 PM

If someone registered for an event but did not check off PayPal or check, their payment status is "Not Applicable".

What happens if they send in a check later.  How do I update the payment status?  

If the payment is listed as "Not Applicable", the box next to the name cannot be checked and the payment status cannot be edited.

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Frankie_P
Moderator
Moderator
‎10-11-2021 10:51 AM
‎10-11-2021 10:51 AM

Hi @MarcL038

 

That's a great question! The good news is you can update a registrant's payment status directly in your event's campaign dashboard.


Frankie.P
Community & Social Media Support

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